Last updated: November 06, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Wallen Garage Doors, 732 Bluecrab Rd Ste D, Newport News, VA 23606, United States.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Virginia, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Wallen Garage Doors, accessible from https://www.wallengaragedoors.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
By email: info@wallengaragedoors.com
By visiting this page on our website: https://www.wallengaragedoors.com/
By phone number: (757) 964-4543
By mail: 732 Bluecrab Rd Ste D, Newport News, VA 23606, United States
Welcome to our website or mobile application https://www.wallengaragedoors.com/, owned and operated by Wallen Garage Door Service (“we”, “our”, or “us”) or one of its licensees. Your privacy is a priority for us, and we are committed to clarifying the information we collect, how we use it, and the measures we have in place to safeguard it. This Privacy Policy pertains to the data collected from using this Site, which encompasses our services, products, call centers, and various other offerings. We may periodically update this Privacy Policy, so kindly check back regularly for any changes. If we make updates, the revised Privacy Policy will be posted on this Site along with a new Effective Date. We suggest checking this page regularly to stay updated on how we handle your privacy. Your use of this Site and any related disputes are subject to this Privacy Policy, our Terms of Use, and their respective dispute resolution clauses, including arbitration, class action waivers, damage limitations, and choice of law. By using the Site or sharing personal information with us, you accept our Terms of Use and consent to our practices. If you disagree, please cease using the Site.
We may collect personal information (“PI”), such as your full name, email address, mailing address, phone number, mobile number, or payment details when you voluntarily provide it to us. This occurs when you purchase items, enroll in services or programs, or register on our Site. We may also gather PI directly or through vendors in other ways, like subscribing to our emails, participating in sweepstakes or surveys, posting on the Site, or using interactive features.
Additional information we collect includes demographic details (e.g., household size, age, gender), purchase preferences, and other data. We obtain this from you, vendors, public databases, social media platforms, and more. Moreover, we may gather details about your interests, affiliations, hobbies, and lifestyle choices as you interact with this Site.
We use the collected information to: process orders, provide customer service, respond to your inquiries, create Site accounts or Shop Your Way memberships, deliver marketing content about our products and services, offer mobile alerts if requested, personalize your Site experience, tailor offers to your preferences, enable social networking features and provide other services. Note that mobile alerts may incur message and data charges. We also use PI for business purposes like data analysis, product development, improving our services, and assessing promotional campaign effectiveness.
We offer single sign-on services allowing you to use social networking accounts like Facebook or Google to log in. This may permit you to post content on social media from our Site. Such content is subject to the respective site’s privacy policy. We may also access and use information from your social network profile if available.
Certain features use device attributes and settings to determine your location, enhancing your experience and providing relevant offers. Technologies like IP mapping, WiFi, GPS, and cell tower positioning are used for this purpose.
Interactive features on the Site are provided by vendors. Your use of these features is voluntary, and we may retain information submitted through them. For instance, interactive chat may be used for customer service. Chat transcripts may be stored for reference.
We and our vendors use technologies like cookies and pixel tags to identify your IP address, browser type, device characteristics, and more. This data is utilized for analytics, site operations, fraud prevention, advertising, and site improvement. These technologies also help personalize your experience and recognize you upon return.
Respecting your privacy is a top priority for us, and we handle your information with care. If you have any inquiries about our approach or how we operate, feel free to reach out to us.
We might disclose your personal information (PI) to certain vendors who have a relationship with Wallen Garage Door Service or its affiliates. These vendors have also agreed to follow specific rules to ensure your information is protected and used appropriately. We might share your personal information with the recipients of the messages you send through this website to help identify you. You have the option to share your own personal information (PI) when using services that allow you to post information and content. Please be aware that any details you share through these features might become accessible to both visitors of the Site and the wider public. The extent of this accessibility depends on the specific service and any privacy settings in place (such as through your profile).
Information Sharing and Recipients We may share your personal information (“PI”) with carefully selected vendors who maintain a relationship with Wallen Garage Door Service or its affiliates. These vendors have agreed to adhere to appropriate limitations on using and disclosing your information.
When you send messages through this Site, we may disclose your PI to identify you to the recipients. Additionally, if you use services that allow you to post information, the PI you share may become accessible to Site visitors and the public, based on the service’s privacy settings.
We share your PI with vendors that require access to your information to provide operational or support services. This includes payment processors, shipping agents, and product fulfillment vendors. These vendors are bound by agreements that restrict the disclosure and utilization of your information.
In accordance with applicable laws, we may provide information, including PI, to regulatory authorities and law enforcement officials. This could be done in situations where we have a good faith belief that the law mandates such disclosure or in response to requests from government authorities.
There are circumstances where we might use or disclose your personally identifiable information (PII) to safeguard legal rights, property, or operations. This includes protecting Wallen Garage Door Service, our employees, agents, users, members, and others. Such actions could be taken to prevent fraud, ensure privacy, safety, and security, and pursue remedies or minimize potential damages.
In scenarios such as mergers, reorganizations, joint ventures, assignments, spin-offs, transfers, sales, disposals, store closings, or bankruptcies, Wallen Garage Door Service might sell, transfer, or share PI. This is conducted in connection with the restructuring or disposition of our business or parts thereof.
Certainly. Many web browsers enable you to manage Cookie files on your computer. You can delete them, block them, or receive notifications when a file is stored. Refer to your browser’s instructions for guidance. However, if you choose to disable Cookies, please be aware that your ability to enjoy a personalized experience on this Site and other Wallen Garage Door Service Sites may be limited.
This Site is meant for a general audience and is not aimed at children under 13 years old. We have no intention to gather personal information (PI) in a manner contrary to the Children’s Online Privacy Protection Act (“COPPA”). If you’re under 13, please refrain from sharing any PI with us. If we become aware that we’ve collected children’s PI in a way that violates COPPA, we will delete such data as mandated by COPPA. Should you suspect your child has given us their PI, please contact us at +1 757-256-4543, and we’ll remove their PI as required by law.
If you’re under 18 and a Registered User or Member, you can request the removal of content or information you’ve posted on the Site. To remove content on https://www.wallengaragedoors.com/, contact or email. Keep in mind that your request may not guarantee full removal of the content.
This Site might include links to content on other websites or apps not owned by Wallen Garage Door Service. Please be aware that Wallen Garage Door Service is not accountable for the privacy methods of external websites or apps, including those linked or framed on this Site. It’s advisable to review the privacy policies of every website and app collecting personal information.
We prioritize the security of your personal information (PI) through technical and administrative safeguards, which aim to mitigate the possibilities of loss, misuse, unauthorized access, disclosure, and alterations. Despite our implementation of reasonable security measures on our Site, it’s important to note that we cannot assure the absolute security of information submitted via the Internet. It remains your responsibility to maintain the security of your passwords and account details, refraining from sharing them with third parties.
You can personalize your experience across this Site and other Wallen Garage Door Service Sites by becoming a Registered User or Member. Through registration, you’ll have the ability to indicate your preferences for products, and services, and receive information about special sales and promotions. Once registered, you can easily manage your account profile information by accessing your profile within the specific Site. Access to your account information is secured by a password of your choosing. Alternatively, if available and preferred, you can also utilize social networking login credentials from platforms like Facebook or Google.
Periodically, we might send you emails containing promotional offers and messages. If you prefer not to receive these promotional emails from this Site, you can unsubscribe by using the link provided at the bottom of each promotional email. Keep in mind, though, that you may continue to receive transactional notices or non-promotional emails (like order confirmations, shipping notifications, account statements, or essential information about purchased products). These types of emails won’t include an unsubscribe link since they’re not marketing-related.
We collect personal information from various sources, including directly from you, your devices or browser, assisting vendors, data analytics providers, advertising networks, suppliers, public databases, social media platforms, data enrichment services, and other companies within the Wallen Garage Door Service family of businesses, and other data providers.
We engage Service Providers to assist in operating our websites and providing services on our behalf. These Service Providers include credit and collection agencies, marketing service firms, call center vendors, and field services technicians. These entities only utilize the personal information they collect or process on our behalf to deliver us the specified services.
We retain the categories of Personal Information mentioned above for the purposes outlined in this [State] Notice or as authorized by law. This generally entails keeping the Personal Information for as long as one of the following criteria is met:
When Personal Information serves multiple purposes, we may retain it until the purpose with the latest time frame concludes. For further insight into our retention policies, please reach out using the contact information below.
We may sell or share Identifiers, Internet or electronic network activity data, and/or geolocation data with Third Parties, including our advertising and analytics partners, for advertising and marketing objectives.
You have the option to opt out of the Sales and Sharing of your Personal Information related to Cookies by clicking the “Do Not Sell or Share My Personal Information”. This opt-out choice won’t impact our ability to customize your site experience. You might still receive contextual ads or non-personalized ads that don’t rely on “Sales” or “Sharing” with our advertising partners. Note that due to certain Third Parties practices, you may need to opt out across your various browsers and devices. If you block or clear Cookies, Cookie-enabled opt-out signals might lose effectiveness. For more details about making choices concerning Cookies and interest-based ads, please refer to the section titled “Interest-Based Ads – Online Advertisements” above.
We engage Service Providers to aid in operating our Sites and delivering services on our behalf. These Service Providers solely utilize the Personal Information they collect or process on our behalf to offer us services. Choosing to opt-out will not impact the Cookies used by our Service Providers.
Should you have inquiries regarding this Privacy Policy, you can get in touch with us at +1 757-256-4543. Please avoid including credit card details, financial info, health or prescription data, or sensitive info in your voicemail, as voicemail may not be fully secure. If you’d rather communicate through US Mail, please direct your correspondence to:
Wallen Garage Door Service
ATTN: Legal Intake/Privacy Team
732 Bluecrab Rd Ste D, Newport News, VA 23606, United States
At Wallen Garage Doors, we’re not just another service provider; we’re your trusted guides through the maze of garage door troubles.